In almost every case we've seen this problem is caused by one of two things:
1. There is a problem with your MIDI drivers or setup. To get around it you should disable the MIDI music on our game(s). In the menu screen select the options menu item and uncheck the "Play background MIDI music..."
2. If after disabling the MIDI the problem persists then it is most likely caused by a problem with DirectX. One way to diagnose this is to use the diagnostic tool that comes with DirectX version 6 or greater:
- Open Windows Explorer or My Computer.
- Double click on your hard disk's icon.
- Find the Program Files folder and open It.
- Find the DirectX folder and open it.
- Find and open the Setup folder.
- Look for an icon called DXDIAG and run it.
This program allows you to run several tests on DirectX to make sure it is working properly. If you don't find this tool or find problems with DirectX, many players have solved this problem by downloading and re-installing DirectX. You can find the latest version at http://www.microsoft.com/directx
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| Q. | I won a tournament! When I view my account information it shows that I have a balance, I know I can use that to play pay-to-play tournaments but how can I get a check?
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| A. | Click the user-info button from any page on the website. Choose cashout, verify your address and enter the amount you'd like to cashout. If you have trouble with the form just send us some e-mail and we can cash you out manually.
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| Q. | I have a balance but I am unable to cashout my account. What do I do?
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| A. | No problem, just e-mail us. Give your playername and the amount you wish to cashout and we do it for you manually. |
See also
Flicker
Blink
Screen
Flash